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Privacy & Security Policy

TJ Oliver Books (“TJOliverBooks” or “Us” or “We”) takes your privacy and protection of personal information seriously. We have put policies in place to ensure the privacy of your personal information is protected while still enabling you to make use of the website (the “Site”) or any other products or services provided by TJ Oliver Books (collectively with the Site, the “Services”). We use information collected about you through the use of the Services or on the Site solely for the purposes set out in this policy.

What information do we collect?

We collect personal information from you when you register for our service (directly or indirectly through a partner). “Personal information” generally means information that may be used, alone or in combination with other information, to personally identify a business or individual.


This information includes, but is not limited to, your name, email address, mailing address, phone number, username, or account information. Personal information does not include publicly available information or information that has been de-identified, aggregated, or in a form that is not capable of being associated with or linked to you.


We also collect information regarding our transactions and experiences with you, including your payment history. We may also collect information from third parties' websites or applications as specified in this policy below. We may also collect information through the use of cookies, as outlined below.


If you provide or make available any personal information about any business personnel, administrators, employees, owners, and other authorized persons you must first obtain their consent to disclose such information to us. You must inform all such other persons how we process personal information and all other terms of this Privacy and Security Policy.


What do we do with the information we collect?

Any of the information we collect from you may be used in one of the following manners:

  • To compile, save, use and analyze your information in both a personally-identifiable form and an aggregated, non-personally identifiable form.

  • To operate, maintain, improve, and provide to you our services, conduct our business, and process transactions.

  • To verify your identity.

  • To register you as a user and identify you when you sign in to your account.

  • If you are approved for an account, product, or funding, to process, service, and collect your transaction, and otherwise service your account or product.

  • To personalize your experience and improve customer service (your information helps us to respond better to your needs and requests, and assists with general communication).

  • To develop and improve our website (we strive to ensure our website offers accuracy, support, and clarity, informed by feedback from our users).

  • To detect and guard against potential security incidents, or other illegal activity.


Additional uses are outlined in the California-specific section below titled “What we do with your information”. We will share your personal information with third parties only in the ways that are described in the policy.


How do we secure and protect your information?

We take the security of your data seriously and have set up practices, technologies, and policies to help ensure this.

  • Our communications and processing occur through Secure Socket Layers (SSL) technology, which encrypts and secures data that is accessible to TJ Oliver Books employees and representatives with special access rights. These individuals are required to keep the information confidential.

  • We use the services of leading companies to process all financial transactions.

  • To help prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have physical, electronic, and managerial procedures in place to safeguard and secure the information we collect online.


We strive to protect your personal information and apply commercial standards. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, TJ Oliver Books cannot ensure or warrant the absolute security of any data or content you transmit to us. In the event of a suspected breach of the security of your information, we will, to the extent required by law, notify you so you can take appropriate next steps and we will inform you of the steps we are taking with respect to any such suspected breach.


Do we use cookies?

We may use tracking technology (cookies) to help us make our website and services more user-friendly, efficient, and secure. We may use such technology for advertising purposes too. Cookies will not harm your computer or mobile device and do not contain viruses. Blocking cookies may negatively impact your experience on our website and you may still receive ads, though they should not be based on your interests. Additionally, we are not responsible for the effectiveness of, or compliance with, any third party’s opt-out options or programs.


If you prefer not to accept cookies, you can opt-out in one of the following ways:

  • Via your web browser. Most browsers allow you to do the following:

    • Choose whether to accept or reject cookies

    • Disable existing cookies

    • Set your browser to automatically reject cookies.

    • You will need to set this up on all web browsers on your device.

  • Via the DAA. The Digital Advertising Alliance (DAA) offers tools to opt-out of receiving interest-based online advertising from parties that participate in the DAA program. You can follow the instructions at or to place an opt-out cookie on your device. That opt-out cookie will indicate you do not want to receive interest-based ads, and you will need to add it to each browser on each device if you wish to fully opt-out.


Do we share any information with outside parties?

We may provide your information to our trusted business partners who assist us in operating the Site, conducting our business (including parties referring you to us), or servicing your account, so long as those parties agree to keep this information confidential. 


We do not sell personal information, or otherwise provide personal information to third parties without your prior consent to do so, other than service providers receiving information to perform services for us on our behalf. Below are the following categories of third parties with whom we may share your information:

  • Our service providers, which may include social media companies, technology companies, fraud prevention agencies, credit bureaus, marketing companies, or advertising agencies.

  • Entities with which we have a business relationship, including partnerships or collection agencies.

  • Affiliates.

  • Any other third party with your prior consent to do so.


Your information may also be disclosed to a third party under these circumstances:

  • As required by law, such as to comply with a subpoena, judicial or administrative order or warrant, and/or any similar legal process.

  • When we find it necessary to protect our rights or the rights of third parties, to protect our property and safety, or the safety of others, or when we investigate fraud or respond to a request from a government entity.

  • If TJ Oliver Books is involved in a merger, acquisition, transfer, auction (including any bankruptcy proceeding) or sale of all or substantially all of its assets or equity, or of assets related to the divestiture of a particular division or product, in connection with such a transaction.

  • In connection with the sale of delinquent debt from collections purposes.

  • With third parties in de-identified or aggregated form for marketing, advertising, research, or other business purposes.


Using Third-Party Services and Data Retention

You allow us to receive information when you use the Services to log into a third-party website or application (such as Facebook, Twitter, or YouTube) (the “Third Party Platform”). Please note that we retain the information we receive from your personal profile on the Third Party Platform while you are logged in to the Services and even after you have logged out from the Services if such retention is reasonably necessary to enforce this policy and our Terms of Use, at our sole discretion.


Partner Policies

From time to time, TJ Oliver Books may help you obtain products or services from our Partners. The privacy policies for those Partners will be provided at the time you contract for those services, as applicable. To the extent your use of any TJ Oliver Books products or services involves Fluid Spec Magazine or 2 Ravens Press, LLC,  their data protection practices, as modified from time to time, are hereby incorporated into this Privacy and Security Policy.


Use by Minors

We do not knowingly collect personal information from anyone under the age of 13. If we learn of such information, we will delete it as quickly as possible. If you believe we may have such information, please contact us.


Your California Privacy Rights

This section applies to any California residents about whom we have collected personal information from any source, including through your use of our Site, by using our Services, or by communicating with us electronically, in paper correspondence, or in-person (collectively, “you”). For purposes of this section only, “personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California consumer/resident or household. Personal information does not include publicly available information or information that has been de-identified, aggregated, or in a form that is not capable of being associated with or linked to you.


A. What Information We Collect:

We may collect the following categories of personal information about you:

  • Identifiers, which may include real name and alias; mailing address; unique personal identifier; online identifiers as detailed below; Internet Protocol (“IP”) address; email address; telephone number; account number; name and password; Social Security number; driver’s license number, passport number, state or other government-issued identification card number; and/or similar identifiers.

  • Commercial information, which may include records of personal property; products or services purchased, obtained, or considered; account balances, payment history, or account activity; bank account information and other information relating to your financial institution; credit application, credit checks, and information from credit reporting agencies; and/or other purchasing or consumer histories or tendencies.

  • Information relating to Internet activity or other electronic network activity, which may include cookie identifiers, clear gifs (web beacons/web bugs), browser type, internet service provider (“ISP”), referring/exit pages, operating system, date/time stamp, clickstream data, device platform, device version, and/or device characteristics.

  • Geolocation data, which may include GPS data; location information based upon your IP address, cell network data; and/or other similar location data; and which may be collected from various devices including your mobile device(s).

  • Audio, electronic, or visual information, which may include records of calls to or from our customer service centers, and/or video surveillance information.

  • Professional or employment-related information, such as your current and previous employers; job title and responsibilities; income; assets; and/or other information related to your work history and/or prospective employment.

  • Education information.

  • Inferences about you.

  • Information not listed above and related to characteristics protected under California or federal law; which may include gender; race and ethnicity; nationality; marital status; military service/ veteran status; and/or date of birth.

  • Other personal information not listed above and described in California Civil Code § 1798.80(e), which may include signature; physical characteristics or description; insurance policy number; and/or other financial insurance information.


B. What We Do With Your Information

We may collect or use personal information from you for the following purposes:

  • Internal analytics

  • Assessing third-party vendors/ service providers

  • Audit, compliance, policy, procedures, or regulation

  • Billing, payment, and fulfillment

  • Customer claims and fraud investigation and prevention

  • Customer communications, support, surveys, questionnaires, notifications about your account or our products and services

  • Customer relationship management

  • General business administration

  • Marketing our products and services

  • Financial reporting and accounting

  • Website optimization and maintenance

  • Systems and data security

  • Maintaining and/or servicing accounts

  • Verification purposes

  • Evaluating applications for employment

  • Identifying, fixing, and troubleshooting bugs and errors

  • Understanding how you use our services so we can make improvements

  • Facilitate business relationships or comply with contractual obligations


C. Sources of Collected Information

We may collect personal information from the following categories of sources:

  • Our applicants, prospective customers, existing customers, and their authorized agents, including via our website, telephone, text message, postal mail, social media, forums, message boards, live chat, chatbot, or other means.

  • Our affiliates, which may include Fluid Spec Magazine or 2 Ravens Press, LLC.

  • Our service providers, which may include customer relationship management providers, analytics providers, website hosting providers, risk and verification service providers, system administrators, and communications delivery services.

  • Non-affiliated companies with which we have a business relationship, which may include referral, promotional, and joint marketing partners.

  • Other third parties, which may include technology companies, social media platforms, other websites and mobile applications, online advertising partners, and other data suppliers.

  • Things that other third parties may post publicly about you or otherwise provide to us, which may include review platforms, public forums, and testimonial websites.

  • Employees and job applicants.


D. Whom We Share Information With

We will provide your information to our trusted business partners assisting us in operating the Site, conducting our business, or servicing your account, so long as those parties agree to keep this information confidential. We also may disclose your information to third parties to whom we may refer you or your inquiry or application for financing or other services, consistent with our notice to you and/ or consent from you. In addition, we may disclose our transitions and experiences with you to credit bureaus. 


We do not sell personal information, or otherwise provide personal information to third parties without your prior consent to do so, other than service providers receiving information to perform services for us on our behalf.


E. Your Privacy Rights

If you are a California resident, subject to applicable law, you have the following rights under California law with respect to your personal information:

  • Right to know. You have the right to request what personal information we collect, use, disclose, and/or sell, as applicable.

  • Right to delete. You have the right to request the deletion of your personal information that is collected or maintained by us.

  • Right to Opt-Out of Sale. You have the right to opt out of the sale of your personal information by us, though TJ Oliver Books does not currently sell your personal information. 

  • Right to Non-Discrimination. You have the right not to receive discriminatory treatment by us for the exercise of the privacy rights described above.

If you are a California resident and wish to exercise these rights please reach out to us in one of the following ways:


F. Notice of Right to Opt-Out

We do not currently sell your personal information, but you are free to request that we do not as well. Please reach out to us in one of the following ways:


Links to Other Sites

The Site offers links to other sites of other companies and associates. We are not responsible for the privacy practices or consent of such third-party sites. These external sites are not subject to this Privacy and Security Policy and we have no control over their content. Please carefully review the policies of these sites before providing any personal information.


Governing Law

You agree that this policy is governed by the laws of the State of Washington without regard to conflict of laws thereof.


Your Consent

By using the Site, you consent to our website’s Terms of Use.


Changes to our Privacy and Security Policy

We may update this Privacy and Security Policy, and we encourage you to regularly check this page to review any changes we may make. You understand that you will be deemed to have accepted an update if you continue to use the Site and Services after any update takes effect. If any material changes are made to this Privacy and Security Policy, advance notice may be posted on the Site.


Effective Date

This version of our Privacy and Security Policy is effective as of September 24, 2021.

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